Salesforce Einstein
Paid
AI Business
29,000 views
AI built into Salesforce CRM for predictive scoring, automation, and customer insights.
About Salesforce Einstein
Salesforce Einstein AI adds predictive lead scoring, opportunity insights, automated activity capture, and generative AI (Einstein GPT) across Sales Cloud, Service Cloud, and Marketing Cloud for smarter CRM decisions.
Key Features
- Predictive lead & opportunity scoring
- Einstein GPT (generative AI)
- Automated activity capture
- Sales forecasting AI
- Customer 360 insights
- Service case classification
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